Privacy Policy
Larson-Juhl New Zealand knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
The collection and use of personal information in connection with the website is governed by the following Privacy and Cookies policy.
By visiting Larson-Juhl New Zealand, you are accepting the practices described in this Privacy Notice.
Personal information will be collected, used, and disclosed in accordance with our Terms and Conditions, and any other specific agreements we have agreed with you. We comply with the New Zealand Privacy Act 2020 (“The Act”) when handling personal information (“Personal Information” as defined in the Act).
What Personal Information About Customers Does Larson-Juhl New Zealand gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Larson-Juhl New Zealand. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses Larson-Juhl New Zealand. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at Larson-Juhl New Zealand if we cannot recognise you, we want you to be aware that these tools exist.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of Larson-Juhl New Zealand’s best features, and we recommend that you leave them turned on.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Larson-Juhl New Zealand if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting "Unsubscribe" in the Newsletter menu.
Does Larson-Juhl Australia Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Larson-Juhl New Zealand controls and as described below.
Affiliated Businesses We Do Not Control:
We work closely with our affiliated businesses. In some cases, these businesses operate stores at Larson-Juhl New Zealand or sell offerings to you at Larson-Juhl New Zealand. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business. A business that supports our website may be located outside New Zealand. This may mean your Personal Information is held and processed outside New Zealand.
Agents:
We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
Protection of Larson-Juhl New Zealand and Others:
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Larson-Juhl New Zealand, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Larson-Juhl New Zealand features as Automatic Login, and permanent Shopping Carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the Newsletter menu.
Children
Larson-Juhl New Zealand does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Larson-Juhl New Zealand only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Larson-Juhl New Zealand, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of New Zealand. If you have any concern about privacy at Larson-Juhl Australia, please send us a thorough description through our ‘Contact Us” form on our website, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; or provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.
Automatic Information
Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, though, and from our Web site, including date and time; cookie number; and products you viewed or searched for.
Changes to Personal Information
We will take reasonable steps to keep your Personal Information safe from loss, unauthorised activity, or other misuse.
Subject to certain grounds for refusal set out in the Act, where we hold readily retrievable Personal Information about you, you have the right:
Before you exercise these rights, we will need evidence to confirm that you are the individual to whom the Personal Information relates and reserve the right to not action them until we are satisfied as to the authenticity of the claim. Your email should provide that evidence and set out the details of your request (e.g. the Personal Information, or the correction, that you are requesting).
In relation to a request for correction, if we think the correction is reasonable and we are reasonably able to change the Personal Information, we will make the correction. If we do not or cannot make the correction, we will take reasonable steps to note on the Personal Information that you requested the correction.
Where necessary we may charge you our reasonable costs of providing to you copies of your Personal Information, correcting or removing that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with Personal Information over the internet, you accept that the provision of that information is at your own risk.
If you follow a link on our website to another website located on the internet, the owner of that website will have its own privacy policy relating to your Personal Information. We suggest you review that site’s privacy policy before you provide Personal Information to that site.
The collection and use of personal information in connection with the website is governed by the following Privacy and Cookies policy.
By visiting Larson-Juhl New Zealand, you are accepting the practices described in this Privacy Notice.
Personal information will be collected, used, and disclosed in accordance with our Terms and Conditions, and any other specific agreements we have agreed with you. We comply with the New Zealand Privacy Act 2020 (“The Act”) when handling personal information (“Personal Information” as defined in the Act).
What Personal Information About Customers Does Larson-Juhl New Zealand gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Larson-Juhl New Zealand. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.
Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies," and we obtain certain types of information when your web browser accesses Larson-Juhl New Zealand. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at Larson-Juhl New Zealand if we cannot recognise you, we want you to be aware that these tools exist.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the "Help" section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of Larson-Juhl New Zealand’s best features, and we recommend that you leave them turned on.
E-mail Communications:
To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Larson-Juhl New Zealand if your computer supports such capabilities. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting "Unsubscribe" in the Newsletter menu.
Does Larson-Juhl Australia Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Larson-Juhl New Zealand controls and as described below.
Affiliated Businesses We Do Not Control:
We work closely with our affiliated businesses. In some cases, these businesses operate stores at Larson-Juhl New Zealand or sell offerings to you at Larson-Juhl New Zealand. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business. A business that supports our website may be located outside New Zealand. This may mean your Personal Information is held and processed outside New Zealand.
Agents:
We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for other purposes.
Protection of Larson-Juhl New Zealand and Others:
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Larson-Juhl New Zealand, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Larson-Juhl New Zealand features as Automatic Login, and permanent Shopping Carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the Newsletter menu.
Children
Larson-Juhl New Zealand does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Larson-Juhl New Zealand only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Larson-Juhl New Zealand, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of New Zealand. If you have any concern about privacy at Larson-Juhl Australia, please send us a thorough description through our ‘Contact Us” form on our website, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; or provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information.
Automatic Information
Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, though, and from our Web site, including date and time; cookie number; and products you viewed or searched for.
Changes to Personal Information
We will take reasonable steps to keep your Personal Information safe from loss, unauthorised activity, or other misuse.
Subject to certain grounds for refusal set out in the Act, where we hold readily retrievable Personal Information about you, you have the right:
- to obtain confirmation of whether or not we hold that information.
- to access that information.
- to request a correction to that information or removal of that information (commonly known as the “right to be forgotten”).
Before you exercise these rights, we will need evidence to confirm that you are the individual to whom the Personal Information relates and reserve the right to not action them until we are satisfied as to the authenticity of the claim. Your email should provide that evidence and set out the details of your request (e.g. the Personal Information, or the correction, that you are requesting).
In relation to a request for correction, if we think the correction is reasonable and we are reasonably able to change the Personal Information, we will make the correction. If we do not or cannot make the correction, we will take reasonable steps to note on the Personal Information that you requested the correction.
Where necessary we may charge you our reasonable costs of providing to you copies of your Personal Information, correcting or removing that information.
While we take reasonable steps to maintain secure internet connections, if you provide us with Personal Information over the internet, you accept that the provision of that information is at your own risk.
If you follow a link on our website to another website located on the internet, the owner of that website will have its own privacy policy relating to your Personal Information. We suggest you review that site’s privacy policy before you provide Personal Information to that site.
